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Property care

Home watch & property care in Marbella

A monthly visit, a report with photos, and the same crew that renovates homes on this coast on call for anything that needs fixing.

Keys to 50+ homes · 5.0 on Google · 10 reviews

A set of keys in the lock of a dark wooden villa door, bougainvillea beside the white wall

What an empty house does

Most of what goes wrong in a house left alone for months is small, and easy to catch if someone looks in while you're away.

  • Drains dry out. With no water running, the traps empty and the house smells of drains the day you arrive.
  • Damp builds up. Closed rooms hold humidity, and mould starts in wardrobes, behind furniture and on ceilings.
  • A small leak runs for weeks. A dripping valve or a weeping joint that nobody sees until the stain comes through.
  • The outside goes too. Plants die, post piles up at the gate, shutters and locks seize.

What one visit includes

  • Full walk-through — every room, doors and windows checked.
  • Every tap, shower and toilet run so the traps don't dry out; checked for leaks.
  • Ventilated, with humidity and any signs of damp or mould checked.
  • Electrics and appliances: fridge, boiler, water filter and air conditioning switched on and checked.
  • Garden and pool: a visual check, plants watered, and we tell you if the gardener or pool company hasn't been.
  • Post collected, photographed and forwarded on request.
  • Small fixes done on the spot where we can — a dripping tap, a loose handle, a bulb.
  • A report with photos sent to you on WhatsApp the same day.
Water running from a brushed-steel tap into a white basin
Every tap run
A humidity meter on a windowsill reading 58%
Humidity checked
White shutters open onto a sunny terrace, curtain moving in the breeze
The house aired
The report

Every visit, reported the same day.

After each visit you get a WhatsApp message with photos of the house, the humidity reading and the water meter, and a note of anything we found or fixed. A water meter that moves in an empty house is the first sign of a hidden leak.

You don't have to ask how the house is. You see it.

NovaHome GroupWhatsApp
Monthly visit · 14 October
Villa checked — all fine ✓
Living room Kitchen Terrace Garden
Humidity
58%
Water meter
1,284.6 m³
Tap in guest bathroom dripping — fixed.
An example report. Yours comes with photos of your own home.

On request

The concierge side of looking after a home. Each one is priced separately and agreed before we do it.

  • Cleaning before you arrive, and beds made.
  • The fridge stocked for the day you land.
  • Letting people in — anyone you've approved: family, friends, deliveries or tradespeople — and locking up after.
  • Airing and preparing the house before a visit.
  • Repairs and improvements by our own crew, quoted first.
  • Water-filter and air-conditioning servicing.
  • Roof and gutter cleaning — moss removed, tiles treated, gutters cleared.
Plans

Two plans, priced for your home.

Every home is different, so we quote after seeing yours: the size of the property, how often you want us there and what you'd like included. One monthly price, agreed in writing.

Home watch 1 visit a month · report after every visit · small fixes done on the spot
Home watch plus 2 visits a month · report after every visit · pre-arrival airing included

No minimum term — one month's notice. Extras are quoted before we do them.

How it runs

  1. We learn the house.

    We visit and write down how your home works: keys, alarm, gardener, pool, neighbours.

  2. One contact.

    You get one person who answers in your language: English, Spanish, Russian, Finnish or Ukrainian.

  3. A fixed day.

    We come on the same day each month and send the report that afternoon.

  4. Anything bigger.

    We quote it, and fix it with our own crew.

Why us, not an agency

A property management agency sends a visitor, who reports what they find. We send people who can fix it: the crew that renovates homes on this coast checks yours, so a dripping tap is fixed on the visit and anything bigger is quoted by people who already know the house.

50+
homes we hold the keys to
1
contact person
Same crew
for the check and the repair

What clients say

★★★★★
"…Water filter? They do that too. And not only that — they also diarise the filter changes every 6 months and come by to do it, even when you are back in the Netherlands yourself."
Edwin van Eijk · Google review · translated from Dutch
5.0 on Google · 10 reviews

Questions people ask

How much does it cost?

It depends on the home: the size of the property, how often you want us there and what you'd like included. We see the house once, then send one monthly price in writing. Extras are quoted before we do them.

What if you find a problem?

You get photos the same day. Small things we fix on the spot; anything bigger we quote first and only start when you say yes.

Do you keep my keys, and how?

Yes. Keys are held in a locked key safe, logged every time they go out and come back, and never labelled with an address.

Can you be there when my family arrives?

Yes, on request. We let them in, show them how the house works and lock up after they leave. The house can be aired and cleaned beforehand.

Can I cancel?

Yes. There is no minimum term: give us one month's notice and the plan stops. The terms are agreed in writing before the first visit.

Do you work in my town?

Marbella and everything around it — San Pedro, Nueva Andalucía, Benahavís, Estepona, Ojén, Istán. Ask about anywhere else on the coast.

Can you start while I'm abroad?

Yes. We agree with you how the keys reach us — through a neighbour, your agent or anyone you choose — and the first visit is where we write down how your home works.

Your home, looked after.

Tell us about the house and when you're away. A partner calls you within one working day, in your language.

Where we work

  • Marbella
  • San Pedro de Alcántara
  • Nueva Andalucía
  • Benahavís
  • Estepona
  • Ojén
  • Istán

— and the rest of the coast by arrangement.